Manage Your Account

Update your User Profile

Updating your user profile can be performed directly from the LifeQ User Portal or through the LifeQ Exchange App

LifeQ User Portal

  1. Open the LifeQ menu in the top left corner

  2. Select Your Profile

  3. Update and save your user profile

Alternatively, go directly to your User Profile via pilot.userportal.lifeq.com/profile

LifeQ Exchange App

  1. Open the LifeQ Exchange App as a window

  2. Select the drop down arrow in the top right corner

  3. Select Update Profile. You will be redirected to the LifeQ User Portal

  4. If you are not already logged into the LifeQ User Portal, please log in to continue

VERY IMPORTANT! Once you have updated your user profile, reconnect your device to the LifeQ Exchange App in order to link your updated profile to your device

Change your Password

  1. Log into the LifeQ User Portal

  2. Open the menu in the top left corner and select Your Profile

  3. Select Your Account

  4. Create a new password

OR go directly to your account via pilot.userportal.lifeq.com/account

Reset your Password

If you've forgotten your password, do the following:

  1. Open the LifeQ menu in the top left corner of the User Portal

  2. Select Login

  3. Enter your email address

  4. Select Forgot Password? on the password screen to request a password reset

An email containing a link to reset your password will be sent to the email address you used when registering on the LifeQ User Portal

Please Note: This link is only valid for 24 hours

Manage 3rd Party Permissions

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