Connection Issues

Firewall whitelisting

The following list of domains need to be whitelisted to allow the LifeQ Exchange app to function correctly:

  • https://users.staging.lifeq.com/

  • http://userportal.pilot.lifeq.com/

  • https://userportal.pilot.lifeq.com/

  • https://s3.amazonaws.com/

  • https://api.stormpath.com/

Confirming access

To test that access is working, please test the following links by opening them in your browser::

  • https://users.staging.lifeq.com/api/echo should return LifeQ Portal API: echo response

  • http://userportal.pilot.lifeq.com should redirect to https version, then load the User Portal site

  • https://userportal.pilot.lifeq.com should load the User Portal site

  • https://api.stormpath.com should load Stormpath's login page

  • https://s3.amazonaws.com/lifeq-exchange-downloads/staging/app.xml should display the following, however, the version number, checksum and size may differ:

<Application uri="https://s3.amazonaws.com/lifeq-exchange-downloads/staging/
" launch="com.lifeq.gateway.GatewayApp" version="1.1.0">
  <lib file="lifeq-exchange.jar" checksum="1229506357" size="36493549"/>
  <updateText>Updating...</updateText>
  <updateLabelStyle>-fx-font-weight: bold;</updateLabelStyle>
  <progressBarStyle>-fx-pref-width: 200;</progressBarStyle>
  <wrapperStyle>-fx-spacing: 10; -fx-padding: 25;</wrapperStyle>
</Application>

Testing Proxy setup

LifeQ has a proxy server set up with a static ip, to test the functionality, please allow tcp/3128 to 35.162.154.33/32. Once completed, please send an email to support@lifeq.com listing your company's CIDR to allow whitelisting from our end. It is not intended to use this solution in the long term, only to get started and verify that the application is working.

Firewall access

The LifeQ Exchange App requires access to LifeQ's APIs and AWS S3, both of which are hosted on Amazon Web Services. To allow the app to function properly, the following access on tcp/443 needs to be allowed on the firewall:

  • 13.32.0.0/15
  • 35.160.0.0/13
  • 50.112.0.0/16
  • 52.10.0.0/15
  • 52.12.0.0/15
  • 52.24.0.0/14
  • 52.32.0.0/14
  • 52.36.0.0/14
  • 52.40.0.0/14
  • 52.46.0.0/18
  • 52.84.0.0/15
  • 52.88.0.0/15
  • 52.92.32.0/22
  • 52.93.12.0/22
  • 52.94.10.0/24
  • 52.94.28.0/23
  • 52.94.30.0/23
  • 52.94.197.0/24
  • 52.94.208.0/21
  • 52.95.40.0/24
  • 52.95.100.0/22
  • 52.95.110.0/24
  • 52.95.247.0/24
  • 52.95.255.112/28
  • 52.218.128.0/18
  • 52.218.192.0/18
  • 52.222.128.0/17
  • 54.68.0.0/14
  • 54.148.0.0/15
  • 54.182.0.0/16
  • 54.184.0.0/13
  • 54.192.0.0/16
  • 54.200.0.0/15
  • 54.202.0.0/15
  • 54.212.0.0/15
  • 54.214.0.0/16
  • 54.218.0.0/16
  • 54.230.0.0/16
  • 54.231.160.0/19
  • 54.239.2.0/23
  • 54.239.48.0/22
  • 54.239.128.0/18
  • 54.239.192.0/19
  • 54.240.128.0/18
  • 54.240.230.0/23
  • 54.240.248.0/21
  • 54.244.0.0/16
  • 54.245.0.0/16
  • 176.32.125.0/25
  • 204.246.164.0/22
  • 204.246.168.0/22
  • 204.246.174.0/23
  • 204.246.176.0/20
  • 205.251.192.0/19
  • 205.251.232.0/22
  • 205.251.249.0/24
  • 205.251.250.0/23
  • 205.251.252.0/23
  • 205.251.254.0/24
  • 216.137.32.0/19
  • 35.160.0.0/13
  • 50.112.0.0/16
  • 52.10.0.0/15
  • 52.12.0.0/15
  • 52.24.0.0/14
  • 52.32.0.0/14
  • 52.36.0.0/14
  • 52.40.0.0/14
  • 52.88.0.0/15
  • 52.95.247.0/24
  • 52.95.255.112/28
  • 54.68.0.0/14
  • 54.148.0.0/15
  • 54.184.0.0/13
  • 54.200.0.0/15
  • 54.202.0.0/15
  • 54.212.0.0/15
  • 54.214.0.0/16
  • 54.218.0.0/16
  • 54.244.0.0/16
  • 54.245.0.0/16
  • 52.95.110.0/24
  • 205.251.192.0/21
  • 54.244.52.192/26
  • 54.245.168.0/26
  • 13.32.0.0/15
  • 52.46.0.0/18
  • 52.84.0.0/15
  • 52.222.128.0/17
  • 54.182.0.0/16
  • 54.192.0.0/16
  • 54.230.0.0/16
  • 54.239.128.0/18
  • 54.239.192.0/19
  • 54.240.128.0/18
  • 204.246.164.0/22
  • 204.246.168.0/22
  • 204.246.174.0/23
  • 204.246.176.0/20
  • 205.251.192.0/19
  • 205.251.249.0/24
  • 205.251.250.0/23
  • 205.251.252.0/23
  • 205.251.254.0/24
  • 216.137.32.0/19